Old dog, new tricks - Complaints under the OECD Guidelines for Multinational Enterprises
Old enough to adopt, apply for a pilot’s licence and drink (even in the US), the National Contact Points (“NCPs”) for complaints under the OECD Guidelines for Multi-national Enterprises (“Guidelines”) are hardly the new kid on the block.
While recent years have seen the non-judicial grievance mechanism established to hear complaints against multi-nationals under the Guidelines become increasingly prominent, there is still room for stakeholders to improve awareness and understanding of the Guidelines’ purpose and process. We explore the Guidelines and NCPs, how they work and why multi-national enterprises should be aware of them.