Running our websites and technology platforms
Relevant for: website visitors and people who use our online and mobile platforms
We collect information about how you interact with our technology platforms3 (including our websites and other online platforms) so that we can deliver services to you, understand how our technology platforms are being used, keep our systems and information safe and improve our technology platforms. This includes personal data that you submit through our technology platforms, information about the areas of our technology platforms that you visit and how you interact with them and technical details about the equipment that you use to access our technology platforms and the country from which you are accessing them.
We use this personal data because we have a legitimate interest in providing services and information through our technology platforms. We also have legitimate interests in developing and improving our technology platforms and keeping our systems safe.
Some of this information is obtained using cookies and other similar tracking technologies. Please see our Cookie Notice for more information about the cookies that we use and how you can manage them.
Advising our clients
Relevant for: contacts at our clients, individuals involved in our clients’ matters, expert advisors
We use personal data to carry out conflict checks, anti-money laundering checks, anti-terrorism checks, financial sanctions screening, fraud checks and other background checks in relation to client matters. The personal data used for these purposes includes names, contact details, identity data (such as passport number), financial information, source of funds information, and matter related information. We process this data due to our legal obligations or our legitimate interests in preventing fraud and understanding our clients and those involved in client matters.
If our checks uncover criminal activity, we will also process criminal offence data. We process this data to comply with our legal obligations and to prevent and detect crime.
We use personal data to enable us to deliver services to our clients. This may include names, contact details, information about a person’s involvement in a matter, financial and transaction information, job roles and other professional information (this is not an exhaustive list). Personal data that we process for these purposes may be directly provided to us by the client when we do not have direct interaction with you. We process this personal data because we have a legitimate interest in managing and delivering services to our clients, or it is necessary for the performance of a contract we have with you.
We process personal data to manage payments due to us and to recover money due to us. This includes names, contact details, identity information and financial information. We have a legitimate interest in recovering money owed to us.
We process personal data in connection with the establishment, exercise or defence of legal claims on behalf of clients. This may include using personal data in witness statements and court disclosures. We process the data based on our legal obligations, such as complying with court requirements, or because we have a legitimate interest in protecting our clients’ interests or facilitating the administration of justice.
We sometimes process special category data4 where this is necessary to provide legal services to our clients in connection with the establishment, exercise or defence of legal claims.
Running events and sending out marketing communications
Relevant for: people who receive our newsletters or who are invited to our events, attendees and speakers
We process names, contact information (including email and phone numbers), access and dietary requirements and information about your marketing preferences to send out newsletters and briefings, invite you to events and webinars, manage events and obtain feedback about our events. If you are a speaker at one of our events, we will use your contact details and professional information to help us administer the event.
We will use your data for these purposes on one of the following bases:
- Where we have your consent for marketing purposes
- If we do not have your consent, where we have a business relationship with you and we have a legitimate interest to use your information for marketing purposes
- For our legitimate interests to manage events
You have the right to opt out of receiving marketing communications at any time, and you can do so by using unsubscribe form, or contacting us at the details above.
Managing our legal technology
Relevant for: everyone
We process personal data to operate and manage our legal technology tools. This includes using personal data to provide technology solutions and legal services. It is in our legitimate interests to use personal data for these purposes. When processing personal data for analysis in litigation datasets, we apply techniques such as pseudonymisation or anonymisation where possible to minimise risks to individuals’ privacy. Personal data is only accessed by authorised personnel.
Managing our suppliers
Relevant for: our suppliers and supplier contacts
We use names, business contact details, bank details and information about services provided to manage our supplier relationships, including carrying out due diligence checks, managing services and making payments. If you are an individual, we use this information for the purposes of our contract with you. For corporate supplier contacts, we have a legitimate interest to use personal data to manage our supplier relationships.
Recruitment
Relevant for: individuals who we contact for recruitment purposes
If you contact us to enquire about job vacancies we will process your details in accordance with our recruitment privacy notice, which is available here.
We may search for candidates on LinkedIn and other business-related social media sites and contact individuals to provide them with information about roles at Linklaters. We process names and professional information obtained from LinkedIn for these purposes. It is in our legitimate interests to use personal data posted on business related sites for recruitment purposes.
Responding to enquires and complaints
Relevant for: individuals who make an enquiry or contact us with a complaint
We will use information that you provide to us in connection with an enquiry or a complaint to respond to you. This will include your name, contacts details and information submitted as part of your enquiry or complaint. We have a legitimate interest to respond to enquiries and complaints. .
Managing access to our offices
Relevant for: individuals who visit our offices
If you visit one of our offices we collect your name, contact details and information about your visit to enable us to manage your visit and keep our buildings secure. We may also capture CCTV images of your visit for safety, security, and investigation purposes. If you use our guest wifi, we will use your email address and technical information about your use of the wifi system to manage your access to the wifi, to ensure compliance with our wifi terms and for systems security purposes. It is in our legitimate interests to use personal data to manage office and system access.
If you voluntarily provide us with special category data so that we can help you with access arrangements or for dietary purposes, we use this personal data with your consent.
Complying with our legal and regulatory obligations
Relevant for: everyone
We process personal data to enable compliance with legislation and regulations which govern the running of our business. This includes compliance with health and safety regulations, regulations which apply to the running of law firms and any other regulations applicable to us. In some circumstances we are legally required to report suspected criminal activity to relevant authorities. The personal data used for these purposes will depend on the nature of the legal obligation that applies and could include any personal data that we process as described elsewhere in this notice. We process this personal data because we have a legal obligation to do so.
Quality controls, audits, legal claims and regulatory investigations
Relevant for: everyone
We process personal data to perform quality control checks, prepare for and take part in internal and external audits, establish and defend legal claims, and prepare for and take part in audits/investigations by relevant regulatory bodies such as data protection supervisory authorities and legal regulatory bodies. The personal data used for these purposes will depend on the nature of the checks, audits, claims or investigations taking place and could include any personal data that we process as described elsewhere in this notice. It is in our legitimate interests to process personal data for quality control, legal claims and audit purposes. Where we are required to comply with a regulatory investigation, we have a legal obligation to process personal data for this purpose.
Business planning and management
Relevant for: everyone
We use personal data to help us with planning the resources that we need to run our business and to develop our products and services. This includes processing names, contact details and information about services provided to and by Linklaters. It is in our legitimate interests to use information to support our business planning and management activities.
Mainland China
For individuals based in mainland China:
References to “special category data” shall be understood to refer to “sensitive personal information” under Chinese laws, i.e., personal data that can easily lead to the infringement of the personal dignity of natural persons or the harm of personal or property safety once leaked or illegally used, including such information as biometrics, religious belief, specific identities, medical health, financial accounts, and information of minors under the age of 14. We only process sensitive personal information if and to the extent permitted or required by applicable laws, including after obtaining your separate consent if required. We will seek to protect such information rigorously using the security measures required by the applicable laws and, therefore, your sensitive personal information should not be processed in a way that will result in negative implications to your personal rights, e.g. harm to your reputation, physical or mental health, personal or property security.
We will seek your consent or apply other applicable legal bases to process your personal data. In particular, we rely on your consent for the processing of your personal data for conducting direct marketing activities.
When necessary for the purposes described in this Global Privacy Notice, subject to your consent where required by applicable law, your personal information may be shared to third parties located outside mainland China as specified in the section “International transfers of personal data”. Further details about the identity and contact details of recipients within Linklaters’ offices located outside mainland China, and details on what, how and why such recipients process your personal data process your personal data are accessible here.
In addition to any relevant rights outlined in the section “Your rights”, you may have certain additional rights related to your personal data. Subject to applicable laws, these rights include the right to deregister your account and the right to request us to explain our processing rules for personal data.